Frequently Asked Questions

How do I update my email address? Log into your account, open the Account menu, select your profile, and enter your new email address.

How do I change my card details? Log in, open Account → Billing info, and enter your new card securely via Stripe.

What happens if I cancel? You keep full access until the end of your current billing period, then your account automatically downgrades to free.

Can I get a refund? Of course. If you sign up as a paid member and you find that, for whatever reason, it isn't for you or it isn't the right time, just get in touch and we will refund your membership.

Can I upgrade or switch to annual mid-month? Yes — switching to a higher tier or annual plan takes effect immediately, with a prorated credit for unused time on your old plan.

Can I gift a membership?  Absolutely! We'd love you to. Just head to our gift page, choose a tier and one month or one year, and check out. You'll get a link to send straight to the person you're gifting it to; no account needed on your end to buy it, and none on theirs to redeem it.